Refund policy

At Dragon Armor Games, we understand that sometimes things don't work out as planned. That's why we have a hassle-free return policy in place to ensure your satisfaction.

First, we want to make sure you're happy with your purchase. If you have any issues or concerns, please reach out to our customer support team at info@dragonarmorgames.com. They're like the healers of our store, ready to cast a spell and make things right.

If you need to return an item, we ask that you do so within 14 days of receiving it. We accept returns for any reason, whether it's a change of mind or a defective product.

To initiate a return, simply contact our customer support team with your order details. They will guide you through the process.

When returning an item, please ensure that it is in its original condition and packaging. We recommend using a trackable shipping method to ensure that the item reaches us safely. Please note that the customer is responsible for the return shipping costs.

Once we receive the returned item, our team will inspect it to ensure that it meets our return policy criteria. If everything checks out, we will issue a refund to your original payment method within 5 business days.

If you received a defective or damaged item, please provide us with photographic evidence so that we can expedite the return process for you. We will cover the return shipping costs in such cases.

Please note that certain items, such as seconds and final sale, may not be eligible for return. This will be clearly stated on the product page.

We hope you never have to use our return policy, but if you do, we'll be here to make it as painless as possible. Happy gaming!